Charge Back Policy

The charge that will appear on your credit card statement will be “Outrageous Mastery”. If you place a chargeback with your credit card company (on purpose or by mistake) for any order including recurring orders that you placed and received, there will be a $75.00 research fee charged to your account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the purchase.

NO EXCEPTIONS! - If you do not remember making the purchase - call the number on your statement next to the charge BEFORE calling your bank or submit a support ticket at http://www.outrageousmastery.com/support

Outrageous Mastery LLC does not tolerate credit card fraud, and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.

Outrageous Mastery considers credit card charge backs to be fraud if you have made no reasonable effort to work with us to resolve any problems with your purchase. All frivolous chargeback’s not only cost our employees time away from our usual and customary matters of conducting normal business, but cost us money, therefore:

You agree that if you, the buyer, choose to do business with Outrageous Mastery, and you file a charge back with your credit card company, and you do not win the charge back argument, you agree to pay us $75 for our time responding to the matter.

You, the buyer authorize us to charge this amount to your credit card. If this charge is rejected, Outrageous Mastery will pursue legal action to recoup losses for our time associated with responding to the charge back in addition to any other fees explained above. You agree to reimburse us or any representative we may appoint for any legal expenses your actions may make us incur. We take fraud seriously. If any provision of this Agreement is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The waiver of a breach hereunder does not waive any other or subsequent breach.

In the event that you win the charge back with your credit card company, and have not submitted a ticket to our support site prior to issuing a chargeback, Outrageous Mastery will attempt to recover a research fee plus additional costs via a third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. This may severely damage your credit rating for at least the next seven (7) years.

Note: The customer must attempt to contact us via our ticket system before attempting a chargeback. NO EXCEPTIONS!

Thank you for understanding, this is simply an effort to reduce the amount of credit card fraud that occurs on the internet.